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Everything you need to know about caring for artisanal stoneware, linen maintenance, delivery timelines, and payment options.
Yes. All of our ceramics are kiln-fired at high vitrification temperatures (above 1,200°C), making them resilient to both dishwashers and microwave heat. To prevent thermal shock, avoid plunging a steaming hot plate directly into cold ice water.
Matte glazes possess subtle tactile microscopic texture. Over months of heavy knife usage, soft metal residue from flatware may leave light gray pencil-like marks. These are not scratches on the ceramic itself and can be effortlessly polished away using a sponge with baking soda or Bar Keepers Friend.
100%. All mineral glazes comply with rigorous international food contact standards (FDA and Indian FSSAI). They contain zero lead, cadmium, or chemical sealants.
Metro cities (Mumbai, Delhi NCR, Bangalore, Chennai, Hyderabad) receive deliveries within 2 to 4 business days. Regional and tier-2/3 cities are delivered within 4 to 6 business days. Express tracking is sent via SMS & email upon dispatch.
We use custom die-cut unbleached Kraft cardboard, 3D expandable honeycomb paper, and starch-based biodegradable pellets. Each piece is cushioned from all 6 angles to withstand drops of up to 4 feet during courier transit.
We currently support Cash on Delivery (COD) across serviceable pin codes, with full UPI, Net Banking, Credit/Debit cards, and Razorpay gateway integration ready.
Yes. As long as your order status shows "Pending" or "Confirmed", you can cancel it with 1-click in your account dashboard. Full inventory and payment credits are instantly released.
Our studio concierge team is available to assist you personally.
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